Privacy and Cookies Policy

Who we are

Our website address is https://hellotours.pt.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string, to help with spam detection.

Media

If you upload images to the website, please avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images.

Cookies and Tracking Technologies

We use cookies to improve your experience on our website and to better understand user behavior through analytics and tracking tools.

Functional Cookies

• If you leave a comment, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience and last for one year.

Login Cookies

• When you log in, we set cookies to save your login status and screen preferences. Login cookies last for two days, and screen options cookies last for a year. Selecting “Remember Me” extends the login for two weeks. Logging out removes these cookies.

Content Management Cookies

• When editing or publishing an article, a cookie will be saved in your browser indicating the post ID. It expires after one day.

Analytics and Performance Cookies

• We use third-party services including Google Search Console and Statcounter.com to collect anonymous data about site usage, such as the pages visited, referral sources, browser types, and session durations. This helps us monitor performance, detect issues, and optimize the user experience. These tools may set cookies or use tracking pixels in accordance with their respective privacy policies:
  • Google Privacy Policy
  • Statcounter Privacy Policy

By using our website, you consent to the use of these tracking tools. You may control or disable cookies at any time through your browser settings.

How Long We Retain Your Data

If you leave a comment, the comment and metadata are retained indefinitely.
 Security logs are retained for 60 days.
Search logs are stored indefinitely.

What Rights You Have Over Your Data

If you have left comments or submitted personal data, you can request an exported file of your data, or request erasure. This excludes data we are obliged to keep for legal, administrative, or security purposes.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.
 This site uses iThemes Security for brute force protection; your IP may be shared with that service. See the iThemes Privacy Policy for more.

What Personal Data We Collect and Why

We log all internal site searches, including:

• Search query
• Number of results
• Logged-in user ID
• Date and time

Security Logs record:

• IP addresses
• User IDs (when logged in)
• Usernames (for login attempts)
• Suspicious URLs
• Password update attempts

This data is used strictly to ensure site integrity and detect malicious activity.

Who We Share Your Data With

We scan the site for malware and vulnerabilities via iThemes Site Scanner. No personal data is shared directly, though public information (e.g., comment content) may be indexed during scanning.